Get at least 5 references and call them!!!!
Ask the following questions:
1. Did your job come in according to budget?
2. How often did the contractor come to your home?
3. How often did the crew come to your home?
4. If the contractor was not there, was there someone with the authority to answer your questions and make decisions?
5. Were change orders in writing?
6. Did the job finish on time?
7. If not, why?
8. How did the contractor leave the site at the end of the day?
9. Did you feel it was safe?
10. Did the contractor obtain necessary permits?
11. What hours did the contractor work?
12. Did the contractor have other jobs going at the same time that you know of? If so, did he or she have enough workers to cover both jobs?
13. Were you consulted about materials used?
14. Was the crew pleasant?
15. Did the work pass inspection?
16. Were you given a clear idea of what the contractor was going to do for you?
17. Were the results what you expected?
18. Were you happy with the contractor's subcontractors?
19. How big was your job, and what kind of work did the contractor do for you?
20. Would you work with this contractor again?